The questions teams ask first.
Grouped by who usually asks. If yours isn't here, email jrfuller@norriscodex.com.
IT and security
Does it integrate with SSIS, MnCHOICES, or our EHR?
No. Norris Codex runs alongside those systems and does not read, write to, or connect with them. SSIS is a desktop application the extension cannot reach. Content arrives only when a person deliberately pastes it.
Where does inference run, and does anything leave the United States?
Inference runs on Amazon Bedrock in U.S. regions only. Note content is not sent to third-party model providers outside that path.
Is our data used to train a model?
No. Inference runs under enterprise non-training terms. The reference material the tool draws on is public regulatory and licensed material; customer notes do not enter it.
Do you have SOC 2?
Not yet. We are on a SOC 2 Type II readiness track. That is a roadmap, not an attestation.
Has anyone outside the company reviewed the security posture?
Not yet. A third-party review is on the roadmap. If your organization requires one before deployment, tell us early.
What does the extension read from the screen, and when?
It is designed to read only what a person pastes into its side panel. It does not read the screen, browsing history, or highlighted text.
What has to happen on our network to deploy this?
It's a Chrome extension, installed through your organization's extension management. No servers, firewall rules, VPN, directory, or database changes. Traffic is outbound HTTPS only.
Compliance and privacy
What happens if a worker pastes protected health information anyway?
The tool shows a standing notice not to enter protected health information or legally prohibited data. Names are designed to be replaced with role labels before processing, and the worker confirms the de-identified note. It is designed for de-identified workflow notes; responsibility for what staff enter stays with your organization.
Does this certify that our documentation is compliant?
No. It is designed to check completeness against a documented structure. Every output is a draft labeled "Requires Independent Human Judgment," and the person who wrote the note remains the author of record.
How does this interact with the Minnesota Government Data Practices Act (Minn. Stat. ch. 13)?
County lead-agency data may be classified under chapter 13, and that classification is your determination. We provide architecture and data-handling documentation to your counsel under confidentiality.
Provider operations
Does it fill in plausible values when something is missing?
It's designed not to. Unsupported elements are designed to become INFORMATION REQUIRED rather than filled in; quality gates check for invented durations, times, and observations; every draft requires independent human review.
Does it flag things that are already in my note?
Sometimes. The tool errs toward asking, so its clarifying questions and missing-item checklist may point to something you already wrote.
Who is the author of record?
The person who wrote the note.
How long does it take?
Processing typically takes seconds per note. How long the whole task takes depends on how much you fill in afterward. We don't claim time savings until an organization has measured them against its own baseline.
Does it work if my staff write badly?
It works best on thorough notes. Thin or rushed notes produce more flags, because more is genuinely absent.
What does a supervisor see?
A structured draft with each required element present or marked missing, plus a missing-items checklist.
Getting started
Is there a pilot? When can we start?
We're seeking our first no-cost co-design partners. We'll say more when there's something firm, and we don't publish dates we aren't certain of.
What does it cost?
Pricing is discussed directly, not published.
What do you need from us to start?
A conversation with whoever owns documentation quality, and a look at how your notes are written today.
Have a question that isn't here?
Write to us directly, or choose what you'd like to hear about on the home page.
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